BUYER'S GUIDE

Your Step-by-Step Guide to Buying with Clarity & Confidence
MELISSA CLEMENS, REALTOR®
BOSTON CONNECT REAL ESTATE
19 Mattakesett Street, Pembroke, MA 02359
Take me home
TABLE OF CONTENTS
1
Welcome Letter
2
Meet Your Agent
3
Home Buying Process
4
Agency Disclosure
5
Why Hire a Buyer's Agent?
6
Compensation
7
Finances & Pre-Approval
8
Home Search & Tours
9
Making an Offer
10
Contingencies
11
Home Inspection
12
Potential Obstacles
13
Home Appraisal
14
Final Checklist
15
Closing Day
16
Frequently Asked Questions
WELCOME
Welcome to the exciting journey of buying a home. I'm so glad you're here. Whether this is your first purchase or your next chapter, my goal is to make this process clear, organized, and as stress-free as possible.
Inside this guide, you'll find a step-by-step overview of the home buying process, from getting pre-approved to closing day. It is designed to answer your questions, set expectations, and help you feel confident in every decision along the way.
Buying a home is a major financial and personal milestone. It can feel overwhelming at times, but you do not have to navigate it alone. I am here to advocate for you, guide you through each step, and make sure your best interests are always protected.
Think of this guide as your roadmap and me as your trusted partner. I am excited to help you find a place you will truly love to call home.
MEET YOUR AGENT
Hi, I'm Melissa Clemens, Realtor® with Boston Connect Real Estate. I'm known for my calm, detail-oriented approach and strong advocacy for my clients throughout the home buying process.
With a background in nursing, I naturally bring a high level of care, organization, and clear communication to every transaction. My goal is to make sure you feel informed, supported, and confident from our first conversation to closing day.
Whether you're a first-time buyer or making your next move, I'm here to guide you, negotiate for you, and protect your best interests every step of the way.
mclemens@bostonconnect.com
781-422-1957
19 Mattakesett Street, Pembroke, MA 02359
HOME BUYING PROCESS
Get Pre-Approved
Secure financing first to understand your budget and show sellers you're serious.
Partner with Me as Your Buyer's Agent
Work with a dedicated agent who understands your needs, goals, and the local market.
Search for Homes
Explore listings that match your criteria, preferences, and lifestyle.
Tour Properties
Visit homes in person to get a feel for the space and imagine your future there.
Make an Offer
Submit a competitive offer with terms that protect your interests.
Home Inspection
Evaluate the property's condition to uncover any potential issues.
Appraisal
Confirm the property's value for your lender to ensure it meets loan requirements.
Final Walkthrough
A last check before closing to ensure everything is as agreed upon.
Closing Day
Sign the papers, get the keys, and officially become a homeowner!
AGENCY DISCLOSURE
Understanding who represents you in a real estate transaction is extremely important. This determines who is legally working in your best interests throughout the process. In Massachusetts, primarily three types exist:
1
Buyer's Agent
Exclusively represents the buyer's best interests, negotiating favorable terms and providing expert advice throughout the process.
2
Seller's Agent
Works solely for the seller, aiming for the highest sale price and terms beneficial to their client.
3
Dual Agency
One agent represents both buyer and seller. Requires explicit written consent due to potential conflicts of interest and is often avoided.
As a buyer, choosing your own agent ensures you have dedicated representation. As your agent, I am legally bound to act in your best financial and personal interests, providing confidentiality and loyalty. It's vital to fully understand these relationships before proceeding with any transaction.
WHY HIRE A BUYER'S AGENT?
1
Expert Market Knowledge
Local market insight so you do not overpay or miss opportunities in competitive areas.
2
Skilled Negotiation
Strong negotiation focused on protecting your money, your terms, and your long-term goals.
3
Access to Listings
Early access to new listings and opportunities that may not be widely advertised.
4
Paperwork Management
Clear guidance through contracts, deadlines, and details so nothing important is missed.
5
Protect Your Interests
Dedicated representation focused on protecting your financial and personal interests at every stage.
6
Save Time & Reduce Stress
A smoother, more organized process that saves you time and reduces unnecessary stress.
COMPENSATION
How Buyer's Agents Are Compensated
Understanding how your buyer's agent is compensated is an important part of the process, and I believe in being completely transparent with you from the very beginning.
Traditional Commission Structure
Historically, sellers typically paid commissions for both their listing agent and the buyer's agent, which were then factored into the home's sale price.
Buyer's Agent Fees
Under the traditional model, buyer agents received a portion of the seller-paid commission for their expertise and services in representing the buyer.
Recent Industry Changes (NAR Settlement)
A recent settlement by the National Association of Realtors (NAR) has changed how commissions are structured. Buyer agent commissions may no longer be listed in the Multiple Listing Service (MLS), potentially shifting how buyers directly compensate their agents.
Transparency & Agreement
All compensation details must be fully transparent and formally agreed upon in a written Buyer-Broker Agreement between you and me before services are rendered.
What Buyers Need to Know
It is essential to discuss compensation methods with me early to understand how my services will be paid for, whether directly by you, through a seller concession, or other means.
FINANCES & PRE-APPROVAL
Securing your finances early is a pivotal step in your home-buying journey. Understanding your borrowing capacity empowers you to make informed decisions and stand out in a competitive market.
Know Your Buying Power
Establishes your precise budget, demonstrating to sellers that you are a serious and qualified buyer.
Beyond an Estimate
Pre-qualification is an informal estimate. Pre-approval is a lender's conditional commitment based on verified financial data.
Key Criteria
Lenders examine your credit score, income stability, debt-to-income ratio, and available down payment.
What You'll Need
Prepare recent tax returns, pay stubs, bank statements, and a valid form of identification.
Benefits of Pre-Approval
Solidifies your budget, makes your offers more attractive, and accelerates the closing timeline.
HOME SEARCH & TOURS
Embarking on your home search is an exciting phase! With your pre-approval in hand and a clear vision, it's time to explore the market and find your perfect match. I will be your guide through this crucial step.
Prioritize Your Wishlist
Clearly define your non-negotiables (must-haves) versus your desires (nice-to-haves) to focus your search effectively.
Agent Collaboration
I'll help you narrow options, identify red flags, and make sure we're focusing on homes that truly fit your lifestyle and long-term goals.
Explore Online & MLS
Utilize online search platforms and the Multiple Listing Service (MLS) for comprehensive property details and new listings.
Schedule Home Tours
I will arrange showings for properties that pique your interest and coordinate schedules to make the most of your time.
Observe Key Details
During tours, assess the home's condition, layout, and the surrounding neighborhood to see if it truly fits your lifestyle.
Document Your Findings
Take notes and photos at each property to help you remember details and compare options after the tours.
Find Your Fit
There's no magic number; tour as many homes as needed until you feel confident and excited about making an offer.
MAKING AN OFFER
Crafting a compelling offer is a strategic move that can determine your success in securing your dream home. I will guide you through each critical step.
Offer Essentials
A strong offer includes the proposed price, earnest money deposit, crucial contingencies, and a clear closing date.
Strategic Pricing
I will analyze comparable sales and market conditions to determine a competitive, yet fair, offer price.
Escalation Clauses
In competitive markets, an escalation clause can automatically increase your offer to outbid others, up to a set limit. Not always appropriate in every situation. I will guide you on when they make sense.
Personal Letters
In some situations, a personal letter may help humanize an offer. I will always advise you on best practices and fair housing guidelines.
Presentation & Negotiation
I will present your offer and negotiate terms to protect your interests and secure the best outcome.
Post-Offer Steps
After submission, expect an acceptance, a counter-offer, or rejection, all of which I will help navigate.
CONTINGENCIES
Contingencies are critical clauses in a purchase agreement that protect buyers, allowing them to back out of a deal under specific circumstances without losing their earnest money deposit. Understanding these safeguards is essential for a secure home purchase.
Financing Contingency
Gives you the ability to withdraw from the contract if you are unable to secure financing, without losing your earnest money deposit.
Inspection Contingency
Gives you the opportunity to have the home professionally inspected and to request repairs, negotiate a credit, or cancel the contract if major issues are uncovered. Important Massachusetts Note: A home inspection cannot be waived as part of an offer in Massachusetts. This rule is in place to protect buyers and ensure proper due diligence.
Appraisal Contingency
Requires the home to appraise at or above the purchase price so you are not paying more than the property is valued at.
Home Sale Contingency
Allows you to move forward with an offer while still needing to sell your current home within a specified timeframe.
Timelines & Deadlines
Each contingency comes with a strict timeline. I will help you manage these deadlines to ensure all inspections, appraisals, and financing steps are completed on time.
Waiving Contingencies
In highly competitive markets, some buyers consider waiving contingencies to make their offer more attractive. This should only be done after careful consideration and clear understanding of the risks. I will guide you through each option so you can make a clear and informed decision.
HOME INSPECTION

Massachusetts Home Inspection Law
In Massachusetts, buyers are not allowed to waive a home inspection as part of an initial offer. This is a recent change designed to protect home buyers and prevent pressure to skip important due diligence. An inspection can only be waived after an offer is accepted, and even then, it is never recommended. A home inspection is one of the most important steps in protecting your investment, and I will always encourage you to have one completed.
Protect Your Investment
Uncover potential issues before closing, protecting you from unexpected costs and ensuring the home is a sound purchase.
Comprehensive Examination
Inspectors meticulously examine the structure, roof, HVAC, plumbing, electrical, and foundation for any defects.
Attend & Learn
Highly recommended to attend. It's an invaluable chance to ask questions and gain first-hand insights into the property.
Understand the Report
Receive a detailed report with findings. I will help interpret the results and discuss potential implications.
Negotiate Smart
Use inspection findings to request necessary repairs, negotiate credits, or adjust the purchase price as needed.
Strategic Decisions
I will guide you on when to push for negotiations or when walking away from the deal is the wisest course of action.
Specialized Inspections
Consider additional checks for radon, pests, septic systems, mold, or lead paint for extra peace of mind if concerns arise.
POTENTIAL OBSTACLES
Even with careful planning, unforeseen challenges can arise during the home buying journey. Understanding these potential hurdles and how to navigate them with my expertise ensures a smoother path to closing.
Low Appraisal
If the appraisal values the home below the offer price, I will help you negotiate with the seller or explore options to cover the difference, protecting your investment.
Financing Issues
Unexpected changes in your financial situation or lender requirements can impact your loan. I will work with your lender to troubleshoot and find alternative solutions.
Title Problems
Issues like liens, boundary disputes, or undisclosed heirs can complicate ownership transfer. Your legal team and I will work to resolve these before closing.
Seller Backing Out
Although rare, a seller might attempt to withdraw. I will advise you on strategies to protect your contractual rights.
Major Inspection Findings
Significant issues revealed during inspection can be daunting. I will help you negotiate repairs, credits, or, if necessary, guide you through withdrawing your offer.
Closing Delays
From paperwork glitches to lender holdups, closing dates can shift. I will proactively communicate with all parties to minimize delays and keep the process on track.
HOME APPRAISAL
An appraisal is an unbiased professional opinion of a home's value, typically required by lenders to ensure the property's worth supports the loan amount. It protects both the buyer from overpaying and the lender from over-lending, providing a critical safeguard in the transaction.
Lender's Requirement
An objective assessment of a property's market value by a licensed professional. Lenders mandate appraisals to confirm the home's value justifies the mortgage loan, safeguarding their investment.
How Value is Determined
Appraisers evaluate recent comparable sales (comps), property condition, location, size, and features. They use specific methodologies to arrive at an impartial valuation, reflecting current market trends.
Appraisal at/Above Offer
If the appraisal matches or exceeds your offer price, it validates the purchase. This is the ideal scenario, assuring both buyer and lender that the home is worth the agreed-upon amount.
Appraisal Below Offer
A low appraisal means the home is valued less than your offer. This triggers the appraisal contingency, allowing you to renegotiate the price or potentially walk away from the deal.
Options for Low Appraisal
You can renegotiate with the seller for a lower price, pay the difference out-of-pocket, or, if protected by an appraisal contingency, cancel the contract and retain your earnest money.
Appraisal vs. Inspection
An appraisal assesses value for the lender, while an inspection evaluates the physical condition for the buyer. Both are crucial but serve different purposes in protecting your investment.
Appraisal Timeline
The appraisal typically occurs after the offer is accepted and all contingencies are in place, often within 10-14 days. I will monitor this process to ensure deadlines are met.
FINAL CHECKLIST
As you approach the closing date, a series of critical tasks await. This checklist ensures you are fully prepared, transforming the final steps into a smooth and confident transition to homeownership. I will be your guide through each item, ensuring nothing is overlooked.
Final Walkthrough
Conduct this crucial inspection 24-48 hours before closing to ensure the property is in the agreed-upon condition and all agreed-upon repairs have been completed.
Review Closing Disclosure
Carefully examine this document at least three business days before closing for accuracy in all financial details, including loan terms and closing costs.
Secure Homeowners Insurance
Ensure your homeowners insurance policy is active by closing day. Provide proof of insurance to your lender as required.
Schedule Utility Transfers
Contact utility companies (electric, water, gas, internet) to arrange for service transfer into your name on the closing date.
Arrange Moving Logistics
Finalize your moving plans, including booking movers or coordinating rental trucks, and begin packing essentials.
Prepare Closing Funds
Arrange for a cashier's check or wire transfer for your down payment and closing costs, as personal checks are rarely accepted at closing.
Gather Essential Documents
Have all necessary identification (e.g., driver's license), the purchase agreement, and any other required paperwork ready for signing.
Final Document Review with Your Agent
With me, conduct a thorough review of all closing documents to confirm accuracy and understanding before you sign.
CLOSING DAY - Finalize & Celebrate
The culmination of your home-buying journey has arrived! Closing day is the exciting final step where ownership is officially transferred. With me by your side, you'll navigate the paperwork and walk away with the keys to your new home, ready to start a new chapter.
01
Gathering of Key Players
You'll meet with me, the seller (sometimes), the title company representative or attorney, and possibly your lender. This is where everyone comes together to finalize the transaction.
02
Final Review of Costs
Before any signatures, you'll review the Closing Disclosure one last time. I help ensure all figures, including your down payment and closing costs, match what was agreed upon.
03
The Signing Ceremony
Prepare for a stack of documents! You'll sign the deed, mortgage note, truth-in-lending statements, and many other legal forms that officially transfer ownership and secure your loan. Don't worry, I will explain each one.
04
Transfer of Funds & Keys
Once all documents are signed and verified, your funds will be transferred to the seller, and in return, you'll receive the most anticipated item: the keys to your new home!
05
Life After Closing
Congratulations, you're officially a homeowner! After closing, you can focus on moving in, setting up utilities, and making your new house a home. Don't forget to celebrate this significant milestone!
FREQUENTLY ASKED QUESTIONS
Navigating the home-buying process often brings up many questions. Here are answers to some of the most common inquiries from buyers, designed to provide clarity and empower you with knowledge every step of the way.
How much do I need for a down payment?
Down payment requirements vary by loan type, typically ranging from 3% to 20% of the home's purchase price. FHA loans can be as low as 3.5%, while conventional loans might offer 3-5% options. A 20% down payment usually helps you avoid Private Mortgage Insurance (PMI).
What credit score do I need?
The minimum credit score depends on the loan program. For FHA loans, a score of 580 or higher is generally accepted, while conventional loans usually require a score of 620-640 or more. A higher credit score often leads to better interest rates.
How long does the home-buying process take?
From the moment your offer is accepted to the closing day, the process typically takes 30 to 45 days. This timeline can fluctuate based on the lender, appraisal schedule, and any unforeseen contingencies that may arise.
Should I get pre-qualified or pre-approved?
Always aim for pre-approval. Pre-qualification is a basic estimate of what you might afford, whereas pre-approval involves a thorough review of your finances by a lender, giving you a stronger, more credible offer to present to sellers.
What are closing costs?
Closing costs are fees and expenses paid at the closing of a real estate transaction. They typically range from 2% to 5% of the loan amount and can include appraisal fees, title insurance, attorney fees, recording fees, and loan origination fees.
Can I buy a home with student loan debt?
Yes, absolutely. Student loan debt is common and doesn't prevent you from buying a home. Lenders will assess your debt-to-income (DTI) ratio to ensure you can comfortably manage all your monthly obligations, including your new mortgage payment.
What if I'm self-employed?
If you're self-employed, lenders will typically require more documentation to verify your income, often asking for two or more years of tax returns, profit and loss statements, and bank statements to demonstrate stable and consistent earnings.
Do I need a real estate attorney?
The necessity of a real estate attorney varies by state. In some states, it's legally required for closing. Even where not mandatory, an attorney can review contracts, title documents, and ensure your legal interests are protected throughout the transaction.
Do I need to sign a Buyer-Broker Agreement?
Yes. This agreement outlines how I represent you and how compensation is handled. I'll walk you through it so you fully understand before signing.
Congratulations!
You've done it! Welcome home. I hope this new chapter brings you immense joy and countless cherished memories.
My commitment to you continues beyond closing. Please don't hesitate to reach out if you have any questions or need further assistance as you settle in.
Melissa Clemens, Realtor®
Boston Connect Real Estate
19 Mattakesett Street, Pembroke, MA 02359
Thank you for trusting me with your home-buying journey!